Privacy, plainly.

The short version

Streamless FM is a hobby community radio station based in Gippsland, Victoria. There are no accounts, no advertising, no analytics trackers, and we never sell or trade your information. The only personal information we ever collect is the names you choose to put in a shout-out. This policy explains our approach in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth), and it covers both this website and the Streamless FM Android app.

1. What we collect

• Shout-outs. Your name, who the shout-out is for, and an occasion picked from our list. Use any names you like — first names or nicknames are plenty.
• A random session ID. The player stores a random identifier on your own device — in your browser on the website, and in the app's private storage on Android — so we can apply fair rate limits to shout-outs. It isn't linked to your identity, it isn't an advertising ID, and it doesn't follow you around other websites or apps. It is sent to us only when you submit a shout-out.
• Local settings. Preferences like your volume level, and the name you last sent a shout-out under, are saved on your own device only — they never leave it unless you send another shout-out.
• Server logs and listener counts. Like almost every website and radio stream, our servers record standard technical logs (IP address, browser type, time of connection) for security and to count listeners. Listener numbers shown on the player are aggregate only. Because our music licences cover Australia only, IP addresses are also used to check, in the moment, that a connection is coming from within Australia.

2. How we use it

• To run the station: the names in your shout-out may be read on air by a presenter or the AI DJ — that's the fun of it, so only include names you're happy to have broadcast.
• To keep the service working, secure, fairly rate-limited, and available only within Australia.
• To look at aggregate listening numbers so we know what's working.

We do not use your information for advertising, profiling or marketing, and we never sell it.

3. Who we share it with

Nobody, except the service providers that host the station — our web host, database provider and stream server — who store data on our behalf. Some of these providers may store data on servers located outside Australia; where that happens, the data is limited to what's described above (shout-outs and technical logs). Album artwork lookups are made from our own server to Apple and Last.fm using only song and artist names — no information about you is included. We'll disclose information if genuinely required by Australian law.

4. Cookies and local storage

We don't use advertising or third-party tracking cookies. The player uses your browser's local storage for two first-party things only: your volume setting and the random session ID described above. Clearing your browser data removes both. The Android app keeps the equivalent handful of values in its own private storage; uninstalling the app removes them.

5. Keeping and deleting information

Shout-outs and play history are kept so the station can operate and to meet music-licensing reporting obligations; routine server logs are kept only briefly. If you'd like a shout-out removed, email us and we'll sort it out. You can also ask us what information we hold about you, or ask us to correct it — although in almost every case the honest answer will be "a shout-out and nothing else".

6. Children

The station is family-friendly and shout-outs don't require any account or personal details. If you're a parent and want a child's shout-out taken down, just ask.

7. The Android app

The Streamless FM Android app is the same station in a smaller box, and it collects the same things — nothing more. To be specific about what leaves your phone:

• Shout-outs. If you send one, the two names, the occasion you picked, and the random session ID are sent to us. Nothing else.
• Playing the radio. Your device connects to our stream and reads what's currently playing. As with any internet connection, our stream server and database provider see your IP address; it's used to serve the audio and to check the connection is coming from Australia, as our music licences require.
• Album artwork. Cover art is looked up by song and artist name. No information about you is included in that lookup.
• What we don't do. No accounts, no advertising or advertising IDs, no analytics or crash-reporting SDKs, no location, no contacts, no microphone, no notifications other than the playback controls, and nothing is backed up to your cloud account. The app asks only for permission to show that playback notification.

You can delete everything the app stores by uninstalling it. To have a shout-out removed from our records, email us at the address below.

8. Questions or complaints

Email hello@streamless.fm and we'll do our best to fix any concern quickly. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time — the date at the top will always tell you when it last changed. Our terms of use are at /terms.